Matthews Pallet Removal ~ North Carolina

I recently had the pleasure of using LoadUp for a sofas removal service, and I couldn’t be more satisfied with the experience. From the moment I reached out to them via text, their responsiveness was impressive. They promptly replied and provided me with a convenient link to calculate the cost of the pickup, which made the process transparent and straightforward. On the day of the service, the team arrived right on time, demonstrating their commitment to punctuality. Their efficiency was remarkable; they worked quickly yet carefully, ensuring that no damage was done to the surroundings. I particularly appreciated their attention to detail and respect for my property. Luis, one of the team members, stood out with his professionalism and courteous demeanor. He was not only skilled at his job but also genuinely pleasant to interact with, making the entire experience smooth and stress-free. Overall, LoadUp exceeded my expectations with their excellent service. I highly recommend them to anyone in need of reliable and respectful junk removal.

Louis and the Young lady he was with were kind. So sweet and treated the process with care. Thank you so much for your help.

Deshawn did a great job! Very careful moving out all of our stuff! I appreciate their attention to detail.

Excellent communication- we’re here as indicated. They came in? Got the items and were on their way in 15 or so minutes.

On time, very nice gentleman. Took time to move things efficiently. I would definitely use this service again. Thank you!

I was unhappy with the confusion re: communication… calls from two different cities, texts & emails.. my statement amount was different from what I originally was quoted…BUT, the two guys who came and took our couch were so so very kind. Impeccable customer service on the loaders!!!

I really appreciate it the ability of the crew to take everything we had to give away. They were skilled, kind, efficient, and very accommodating. Very thankful that all went so well.

Picked up my furniture the next day! Fast service ! Thank you guys

Good job impressive l

Had a minor hiccup with trying to pay online, but that was taken care of immediately with a phone call to their customer service. The entire experience was easy, convenient upfront pricing, pleasant and fast movers that removed my furniture pieces. By far the most reasonably priced, and I did call around for quotes. Definitely would use them again and recommend them to others.

Swaid was great!! He arrived promptly and communicated on his way to the house. I would happily recommend and use him again!

Loadup is great! I contacted them online to pick up a mattress and box springs that I needed to be picked up the next day. Loadup was able to schedule a time for me late the next day. I had a change in my schedule on pick up day that necessitated an earlier pick up time. Loadup was able to move up my pick up time. The crew that picked up the items were very friendly. A great experience.

on time, handled everything professionally, courteous and friendly. I would use them again in a second.

Yudiel and his coworker were so professional and quick. They communicated with me perfectly. They were so quick and perfectly on time. It was impressive how quick and efficient they were. I’d highly recommend them and would use them again without hesitation.

The entire process was very easy and simple to book and LoadUp was very professional and did a great job in removing the furniture that I had scheduled to be removed in a timely manner and a professional manner… I will definitely refer LoadUp to other friends and family and also I will definitely use them in the future whenever removal is needed!🙏🏽❤️🥰 KL

Swaid was outstanding. On time, professional and courteous. I would use him again without hesitation.

Kendrick was great and efficient!

Fantastic service! Luis and his partner were awesome — they removed my very difficult couch quickly and with no hassle. Super friendly and professional. I highly recommend them!

I bought a mattress in a box, and the local bedding store (The Sleep Loft) used LoadUp as their mattress setup-and-removal service. These guys were great! They were in and out in 10 minutes (partly because we had cleared the way and removed everything from the old mattress, but mostly because they are fast!). Alex and his team did a great job. LoadUp is good about setting a time slot, communicating with you, letting you text directly with your driver, and getting the job done.

The two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had over the past years! Seriously, I would hire the same two guys to move anything I have. There was no complaining, no smoking, no cutting corners, the wiped there feet every trip in/out of the rain and offered to remove their shoes. They were dressed neatly and cleanly and worked quickly but carefully. I can’t say enough positive about Jamie and his partner. Fantastic job, Gentlemen!