✨ Loader Points Subscriptions

Get priority access to view & accept orders

Gain access to orders earlier than non-subscribers. The higher your subscription plan, the sooner you’ll be able to accept available jobs.

  • Monthly point drop
  • Top Off points anytime
  • Instant Access w/ *Premier Plans
Loader subscription guide

How Subscriptions Work

Purchase your desired subscription plan in the Loader App.

Choose a subscription plan on your Loader app
1

Choose Your Plan

Purchase subscription

Find the points plan that meets your needs and unlocks earlier time windows ahead of non-subscribers!

Use points to accept early orders
2

Accept Orders

Priority job access

Use your subscription’s monthly Loader point drop and early time window to accept orders ahead of non-subscribers.

Add more points to any plan as needed
3

Top Off Anytime

Add points when needed

Each subscription plan allows you to add more points “ad-hoc” as needed for early access in order to get more jobs.

SUBSCRIPTION PLANS

Better Subscriptions = Early Access

Choose the amount of points you need per month + the ability to view and accept orders early.

ESSENTIAL

30 minutes after order creation

$75 / month
  • Access orders after 30 minutes
  • Purchase points as needed

PREFERRED

15 minutes after order creation

$350 / month
  • Order Access: After 15 min
  • 1,000 points/ month

PREMIER

Instant access after order creation

$1,000 / month
  • Instant access to orders – no wait!
  • 5,000 points/ month

Want more?

Ask about our customizable Enterprise Plan!

*Average order values are based on the revenue size of the jobs you select.

EARLY ACCESS WINDOWS

Subscription Windows Breakdown

Subscription time windows are broken up into four tiers. Instant, 15 Min, 30 min, 45+ min) Orders posted to the platform will become visible to all Loaders

Premier early access job window
Plan 1 ~ PREMIER

Premier subscribers have the highest priority and get instant access to orders

Early Access: First 15 minutes

Early Access: First 15 minutes

Premier subscribers have access to the first time window and all subsequent time windows.

  • Monthly Points: 5,000
  • Avg Monthly Orders: 40 – 45
  • Avg Order Value: $220
  • Avg Order Points: 110
  • Avg Weekly Orders: 10
Get connected
Preferred early access job window
Plan 2 ~ PREFERRED

Preferred subscribers get early access to orders 15 minutes after booking

Early Access: After 15 minutes

Now you have the abiltiy to offer your customers our in-home services at point of purchase and help customers beyond an e-commerce sale.

  • A flat fee is arranged between us and partner (haul, assemble, both).
  • When they book it – those emails come from REFURN.
  • Customer is told another ‘Authorized Contractor’ company is providing this service for you.
  • Together we will decide what options and pricing are used to ensure the most consistent experience for your customers.
Essential early access job window
Essential Plans Step 03

Orders posted to the platform will become visible to all Loaders

Once our value added services are purchased by your customer, we handle all the logistics from there and interact directly with your customer.

  • It allows company to offer at no cost to them, but the partner actually makes money cuz they get a part of sale.
  • But do not have to facilitate the delivery or assembly, just passing it off to us. We interact with customer from here on out. Paid for by customer extra.
  • Customer is told another ‘Authorized Contractor’ company is providing this service for you.

Subscription Features

Early Order Access

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Direct Purchase Points

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Subscription management

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Rollover Points

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Priotity Contact

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Dedidcated Support

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Automatic Renewal

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Top Off Points

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Any questions?
Check out the FAQs

Still have unanswered questions and need to get in touch?

No subscribers – after priority (subscription) early access windows close “after 45 min” all orders will beocome available to no subscribers or subscribers for 0 points.

Contact support

Yes, you can now manage your subscription on your own and no longer have to submit a request!

Yes, your old subscription will still drop the associated amount of points and provide point top-ups, but old subscriptions will not grant access to these new subscription windows!

You can self-enroll and manage your subscription in the app! If you want to speak with your Provider Success Manager you can contact them here: Text: (678) 831-9080 | Email: providersuccess@goloadup.com

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Choose Your Subscription Plan

Each plan includes: Bulk junk pickup 1x per recurring date range for excess trash, including cardboard, miscellaneous household items, and (1) large household item per pickup.

*Cancel or change plans any time.

Quarterly

1x pickup per 3 months
Re-bills monthly
$39
$39
/ per month
Most popular

Monthly

1x pickup per month
Re-bills monthly
$99
$99
/ per month

Weekly

4x pickups per month
Re-bills monthly
$356
$356
/ per month

ESSENTIAL

Early Access: 30 Min
Re-bills monthly
$75
$39
/ per month
Most popular

PREMIER

Early Access: Instant
Monthly Points: 5,000
Re-bills monthly
$1,000
5000 Points
$99
/ per month

PREFERRED

Early Access: 15 Min
Re-bills monthly
$350
$356
/ per month
GET STARTED

Become an Active Subscriber

Success on LoadUp revolves around transparency, professionalism, and delivering top-notch service. The better the experience, the better the reviews, the more job opportunities available!

"*" indicates required fields

Name*
What city and state do you service?

Reward vs Subscription Points

1. Loader Points. On the LoadUp Platform, Loader Points are digital points offered to certain Loaders who meet certain criteria pursuant to this Policy, and can be used for the specific reasons outlined in this Policy and the Platform (“Loader Points”). Loader Points are divided into two categories, Reward Points and Purchased Points.

Curbside pickup services
Save $5.00

Reward Points

Overview: Reward Points are Loader Points earned through the performance and achievement of specific objectives. Reward Points can be used for any purpose such as purchasing early access to orders.

2. Reward Points Terms.

Redemption. Reward Points may be redeemed to secure priority access to orders. The redemption process, along with the required number of Loader Points for specific rewards, will be detailed on the Platform. If Purchased Points are available under your account, and you choose to redeem Loader Points, Reward Points, if available, will be redeemed only after all Purchased Points have been used.

Expiration. Reward Points expire on a rolling basis on the first of the month following the month in which they were earned. For example, reward points earned in October 20XX will be available after they are earned in October 20XX through November 20XX, and will expire on December 1, 20XX.

Points Policy ❯

In-home pickup services
 

Purchased Points

Overview: Available exclusively to Subscribers, these points are either (1) added to the Loader’s Loader Point Balance each billing cycle for specific and active Subscription Plans (“Subscription Points”), or (2) purchased by active Subscribers via a direct one-time purchase (“Direct Purchase Points”). Only active Subscribers are eligible to purchase Direct Purchase Points. Purchased Points can be used for any purpose such as accepting early access to orders.

3. Purchased Points.

3.1. Purchased Points. Purchased Points are available exclusively to Subscribers, as defined in the Loader Subscription Terms and Conditions[LINK]. These points are divided into two subcategories: (1) Subscription Points, which are part of the Subscriber’s Subscription Plan, and (2) Direct Purchase Points.

Purchasing Direct Purchase Points. Only active Subscribers are eligible to directly purchase Direct Purchase Points via the LoadUp Platform.

Monthly Subscription Point Distribution. Certain Subscription Plans will distribute a set amount of Subscription Points per month on the Subscription’s billing date, subject to the terms of the Loader Subscription Terms and Conditions.

Redemption. Purchased Points can be redeemed to secure priority access to orders. The redemption process, along with the required number of Loader Points for accepting an order, will be detailed on the Platform. In the event a Loader chooses to redeem Loader Points, if Purchased Points are available in the Loader Point balance, they will be redeemed before Reward Points. Only after all Purchased Points are used, will Reward Points be used for redemption if they are available.

Rollover and Expiration. Purchased Points may roll over and accumulate if not used. Rollover Purchased Points will expire on the first of the month following twelve (12) months from the date the Purchased Points were issued.

Points Policy ❯

No subscribers – after priority (subscription) early access windows close “after 45 min” all orders will beocome available to no subscribers or subscribers for 0 points.

4. Redemption and Use of Loader Points.

4.1. Loader Points can be redeemed to accept orders on the Platform within certain time windows outlined on the Platform and under the foregoing terms.

4.2. All Loader Points, including Reward Points and Purchased Points, applicable to a specific Loader cumulate into the same Loader Point balance for that Loader. However, if Purchased Points are available in the balance, they are redeemed until depletion before Reward Points can be used. Once Purchased Points are depleted or if no Purchased Points are available, then Reward Points, if available, will be redeemed upon accepting orders using Loader Points, if the Loader chooses to redeem such Reward Points.

Non Subscribers Info

orders available to view … but not accept till tier window and beyond – if not visible prob been accepted…

  • No Subscriptions
  • No monthly point drops
  • No access to direct point purchases
  • Wait until 45 minutes after order released to accept

Not sure which plan? Take the quiz and find what you need.

Larger jobs premier is best

Plan breakdown and benefits and features

Jobs and points – points breakdown

Features of all plans vs individual perks

Reward points vs subscription points

Essential you still need to purchase points to get jobs so all you get is the access window

Non-subscribers section

Top off points how it works…

Faqs to easily explain stuff vs elaborate build out…

Transcripts from Loader webinar

Maybe videos that explain how this stuff all works in mini videos… or separate page to explain all the details?

Maybe move signup form to it’s own page?

Documentation page knowledg base

Plan break down in pop up?

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